Welcome to the ecTrace portal website services. This Privacy Policy applies to your access and use of all services of the ecTrace portal website by any means. When you use our products and/or services, we may collect and use your relevant information. We aim to explain to you through this ecTrace Portal Website Privacy Policy (the "Privacy Policy") how we collect, use, store, share and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete and protect such information.
This Privacy Policy is closely linked to the ecTrace portal website services you use and the various business functions included in such services (collectively referred to as "our products and/or services"). We ask you to read this Policy carefully and confirm that you have fully understood the content stated herein before using our products and/or services, so that you can make the choices you deem appropriate in accordance with the guidance of this Privacy Policy. We have tried to express the relevant terms involved in this Privacy Policy in a concise manner for your better understanding. Your use of our products and/or services, or continued use thereof after we update this Privacy Policy (we will promptly notify you of the update), shall mean that you agree to the content of this Privacy Policy (including updated versions) and consent to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, you may contact us at any time by sending an email to info@EcoCeres.com .
We collect personal information you voluntarily provide when you register for the ecTrace application to use the services, express an interest in obtaining information about us or our products and services, participate in activities within the services, or contact us in other ways.
The personal information we collect depends on your interactions with us and the services, your choices, and the products and functions you use. The personal information that may be collected includes:
All personal information you provide to us must be true, complete and accurate, and you must promptly notify us of any changes to such information.
When necessary, with your consent or as permitted by applicable laws, we will collect, use and process the following categories of sensitive personal information, including geolocation information to implement specific functions or comply with legal and regulatory requirements:
We will only process the above sensitive information on the premise of compliance with laws and regulations, necessity for achieving specific functions or service purposes, and your full informed consent. You have the right to refuse our processing of your sensitive information, but this may result in the failure of relevant services to be provided normally. You may contact us at any time through the contact information provided at the end of this Privacy Policy to exercise your relevant rights or withdraw your consent.
If you use our application, we may also collect information for which you choose to provide access or permissions, such as application settings.
We may request access or permission to track location-based information from your mobile device continuously or when you use our application to provide certain location-based services. If you wish to change our access rights or permissions, you may adjust them in your device settings.
We may request access or permission to use certain functions of your mobile device, including the camera and other functions. If you wish to change our access rights or permissions, you may adjust them in your device settings.
We automatically collect device information (e.g., your mobile device ID, model, manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, as well as Internet Protocol (IP) address (or proxy server). If you use our application, we may also collect telephone network information related to your mobile device, operating system or platform, the unique device ID of the device, and information about the application functions you access.
We may request to send you push notifications regarding your account or certain functions of the application. If you wish to opt out of receiving such notifications, you may turn them off in your device settings.
This information is mainly used to maintain the security and normal operation of our application, troubleshoot problems, and for internal analysis and reporting purposes.
Certain information (e.g., your IP address and/or browser and device characteristics) is automatically collected when you access the services. This information does not disclose your specific identity (such as name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL, device name, country, location, information on how and when you use our services, and other technical information. This information is primarily used to maintain the security and normal operation of the services, as well as for internal analysis and reporting purposes.
Like many businesses, we also collect information through Cookies and similar technologies. The collected information includes:
We collect data related to the computer, mobile phone, tablet or other devices you use to access the services. Depending on the type of device used, this data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.
We collect the location information of the device, which may be precise or imprecise. The amount of information collected depends on the type of device you use to access the services and its settings. For example, we may use GPS and other technologies to collect geolocation data to determine your current location (based on your IP address). You may choose to prevent us from collecting this information by denying access or turning off "Location Settings" on your device. However, if you opt out, you may not be able to use certain functions of the services.
We process your information to manage and improve our services, communicate with you, ensure security and prevent fraud, and comply with legal requirements. We may also process your information for other purposes with your consent.
Depending on your interactions with our services, we process your personal information for a variety of reasons, including:
We may share information in the specific circumstances described in this section and/or with the following categories of third parties:
In addition, we may also need to share your personal information in the following circumstances:
We may use Cookies and other tracking technologies to collect and store your information.
We may use Cookies and similar tracking technologies (such as web beacons and pixel tags) to access or store information. For specific information on how we use such technologies and how you can refuse certain Cookies, please refer to our Cookie Statement .
Unless required by law or otherwise agreed between us and you, we only retain your information for the period necessary for the purposes stated in this Privacy Statement.
Unless a longer retention period is required by law (e.g., tax, accounting or other legal requirements), we will only retain your personal information for the time necessary for the purposes stated in this Privacy Statement. In accordance with this Statement, there is no purpose for which we need to retain your personal information for more than twelve (12) months after the termination of your user account.
When we no longer have a legitimate business need to process your personal information, we will delete or anonymize the information; if this is not possible (e.g., because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until it can be deleted.
We protect the security of your personal information through a set of organizational and technical security measures.
We have implemented reasonable and appropriate technical and organizational security measures to protect the security of any personal information we process. However, despite our protective measures and best efforts to safeguard the security of your information, we cannot guarantee that Internet electronic transmission or information storage technologies are 100% secure, and therefore we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not bypass our security measures to illegally collect, access, steal or tamper with your information. While we will make every effort to protect your personal information, you assume the risk when transmitting personal information to our services. You should only access the services in a secure environment.
We do not intentionally collect information from or market to children under the age of 18.
We do not intentionally solicit data from or market to children under the age of 18. By using our services, you represent that you are at least 18 years of age, or that you are the parent or legal guardian of such a minor and consent to the minor's use of the services. If we learn that we have collected personal information from a user under the age of 18, we will deactivate the account and take reasonable measures to promptly delete the data from our records. If you believe that we may have collected information from a child under the age of 18, please contact us at info@ecoceres.com .
You may view, change or terminate your account at any time, subject to our general terms and conditions.
If we rely on your consent to process your personal information (which may be express and/or implied consent under applicable laws), you have the right to withdraw your consent at any time. You may withdraw your consent at any time through the contact information provided in the "How to Contact Us" section of this Statement.
Please note that this will not affect the legality of the use of data based on consent prior to withdrawal, nor will it affect the processing of personal information based on other legitimate processing grounds where permitted by applicable laws.
If you wish to view or change your account information, or terminate your account at any time, you may:
After you request to terminate your account, we will deactivate or delete your account and information, but we may retain certain information in our archives to prevent fraud, troubleshoot problems, assist in investigations, enforce our legal terms and/or comply with applicable legal requirements.
Most web browsers are set to accept Cookies by default. If you wish, you can usually choose to set your browser to delete Cookies or reject them. If you choose to delete or reject Cookies, it may affect certain functions or services of our services.
Most web browsers and some mobile operating systems and mobile applications include a "Do Not Track" (DNT) feature or setting that you can enable to indicate your privacy preference not to have your online browsing activities monitored and collected. There is currently no uniform technical standard for identifying and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or any mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard that we are required to comply with is adopted in the future, we will notify you of this practice through an updated privacy statement.
Yes, we will update this Statement as necessary to comply with relevant laws.
We may update this Privacy Statement from time to time. Updated versions will be identified by a "Revised" date and will take effect immediately upon publication. If we make material changes to this Privacy Statement, we may notify you by posting a prominent announcement on the page or sending a notification directly to you. We encourage you to review this Privacy Statement regularly to learn how we protect your information.
Pursuant to applicable privacy laws, you have the right to request access to, update or delete the personal information we have collected. To exercise these rights, please send an email to info@ecoceres.com , and we will take corresponding measures after verifying the request in accordance with relevant data protection laws.